Lobby is an app for tracking NYC live theater — log the shows you've seen, write reviews, build lists, and follow other theatergoers. If something isn't working or you have a question, we're here to help.

Contact us

For help with your account, bug reports, feedback, or any other questions, email us at support@lobby.theater. Please include the email address associated with your account and a short description of the issue. We typically respond within a few business days.

Common questions

Managing your account: you can edit your profile — display name, handle, bio, and photo — at any time from Settings inside the app.

Reporting content or members: every post, reply, review, list, and profile has a report option, and you can block another member directly from their profile. We review reports and act on content or accounts that violate our rules.

Deleting your account: open Lobby and go to Settings, tap Delete account, then confirm. Full details, including what is removed and what may be retained, are at https://lobby.theater/delete-account.